SLIME JEWEL
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FAQ

do you ship internationally?

yes! all shipping rates are carrier-calculated. your package may be subject to your countries' customs duties laws. 

 

do you have any borax-free slimes?

yes! all butter slimes are completely borax-free 

 

can you cancel my order?

if your order has yet to ship, contact info@slimejewel.com about canceling your order.

 

when will my order ship?

your order should ship on or before 4 business days. 

 

how can I track my order?

once your order ships your tracking is sent via email, be sure to check your associated email. 

 

i added the wrong address to my order, can i change it? 

if your order has yet to ship it can be edited, otherwise please contact your local post office about redirecting your package.

 

is your website secure? 

yes, our site is secure. on any page where you input your personal information we use secure socket layer (ssl) to encrypt the communication.